Business Etiquette Training

Business etiquette training

The Institute of Diplomacy uniquely provides cross cultural and business etiquette tuition and mentoring by recently retired senior Foreign and Commonwealth Office diplomats, and at an affordable cost.

Business etiquette briefings are normally provided within a tuition package that includes comprehensive preparation on the business culture of the country concerned. To understand business etiquette – the accepted formalities, manners and customs in business and society – is the key to effective interaction in any business situation. Getting it right pays dividends when creating first impressions, negotiating, developing long term agreements and networking. Knowing the unwritten rules can make the difference between winning and losing a contract, and then keeping or losing it. It is simply not enough to use qualified interpreters, because they relate only the specifics they have been instructed to convey.

The need to observe proper etiquette applies not only to business executives, but also to managers of NGOs, media reporters and government officers, and applies equally to nationals of all countries operating overseas. Institute services are applicable to all of these groups in relation to any country in the world to which they might be working.

Institute learning is fun as well as hugely informative. Examples and anecdotes of how others have gone wrong are an important part of understanding the dos and don’ts of etiquette, and makes tuition more memorable.

All tuition is specifically tailored to the needs of clients. There are no set presentations, which means everyone gets the support they specifically need.

For the time poor

At the Institute we understand that time is often a more valuable commodity than money, which is why we run short information packed bespoke courses whenever and wherever it suits the client. Although most tuition is provided at our central London offices, it can be arranged on the client’s own premises, in private meeting rooms in hotels or in other commercial venues. It can also take place overseas within the target countries concerned.

To find out how the Institute can serve your needs please call +44 (0) 207 118 0100 or email